Billing F.A.Q.s


For any billing questions you can email us at billing@omnihealthclinics.com

You should hear back from us in 2 working days. If you do not, please call 847-242-1001 Option 5

Below you will find frequently asked questions about the billing process that may help in answering your questions: Thank you for letting Omni Health Clinics take care of you. We understand that medical charges and insurance plans can be difficult. We have a staff dedicated in helping you understand your billing issues and answer any questions or concerns you may have.

What types of insurance do we take?
We accept -
-For Pediatric/Family Practice/ Neurology/ Counselor:
AETNA(PPO), BLUE CROSS AND BLUE SHIELD(ALL PPO PLANS), BLUE CROSS-CLASSIC BLUE/BLUE PERFORM, BLUE ADVANTAGE, BLUE CROSS BLUE SHEILD HMO SITE #303 & #246, CIGNA, COFINITY, COVENTRY, FIRST HEALTH, GOLDEN RULE, HEALTHLINK/UNICARE, HMA, HUMANA, MEDICARE, MEDICAID (ILLINOIS HEALTH CONNECT, FAMILY HEALTH NETWORK SITE 097 PLAN 52, ILLINICARE, MERIDIAN), MULITPLAN, NCN, PHCS, TRICARE, UNICARE, UNITED HEALTH CARE.

-For Mindcare:
AETNA(PPO), BLUE CROSS BLUE SHIELD(PPO), CIGNA(PPO), MAGELLAN, PHCS, TRICARE, UBH, UNITED HEALTH CARE.

If you don’t see your insurance give us a call we might still take it.

What if I don’t have insurance?
Self pay office visit’s start at:
Pediatrics/Family Practice:
New patients under the age of 18: $50.00
Established patients under the age of 18: $40.00
New patients over the age of 18: $60.00
Neurology:
New patients: $75.00
Established: $65.00
Mindcare:
New Patients: $200.00
Established: $100.00
Mental health therapist/ counselor:
Intake: $50.00
Session’s: $100.00

Sliding Scale pay plans available upon request

What is my co-payment?
Your co-pay is the cost that patient is required to pay at the time of the visit. This is paid for routine services to which your deductible does not apply. Your co-pay is typically found on the front side of your insurance card. The co-pay is not the only payment that is expected, you will receive a bill from the clinic some time after your visit.

What is a deductible?
-The deductible is the amount that you need to pay before the insurance will cover any of your doctor’s visits. This amount varies for all insurance plans and should be met within the calendar year before your policy will begin to pay for any of your health care costs. Not meeting your deductible is one of the reasons that patients can end up with large bills since the costs of the visit is being applies toward the deductible.

What is coinsurance?
-This is the percentage of the medical cost that each patient must pay after you have met your deductible. This can vary for each plan, where the patient pays for a small percentage of their medical costs and the insurance company meets the rest.

E-mail: billing@lincolnclinics.com